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Farida Muhammed

3 weeks ago

Excellent pet store! The customer service is outstanding, and the staff are very helpful, understanding and patient. The store is clean, well-organized, and stocked with quality products.Amazing offers and sales!Definitely worth visiting….Highly recommend to all pet owners!

Response from the owner:Hello! We truly appreciate your awesome feedback and kind words 😊. It's so rewarding to hear that you enjoyed our customer service and quality products. We can't wait to have you back with your lovely pets. Thank you for spreading the love and recommending us to others!

Priya Gandhi Bhardwaj

3 weeks ago

Response from the owner:Hi there! We're delighted to see your perfect rating 🌟. It's fantastic to know you had a great experience at our store. We hope to welcome you and your furry friends back again soon!

4 weeks ago

Great customer service and delivery services.

Response from the owner:Hello Stephen! We're so happy to know you loved our customer and delivery services. Your kind feedback inspires us to keep giving our best. We look forward to serving you and your furry friends again soon!

1 month ago

Great service from Claire

Response from the owner:Hi Alice! 😊 We're overjoyed to know you had a wonderful experience, thanks to Claire's efforts. We're committed to maintaining such service standards for you and your pets! Your kind words truly motivate us.

4 months ago

Response from the owner:Hi John! 🌟 We're absolutely delighted by your 5-star rating. Your support means the world to us! We can't wait to help you find more amazing products for your pets during your next visit.

Caroline Wambui

5 months ago

Response from the owner:Hello Caroline! 😊 We truly appreciate your outstanding rating. It's wonderful to know you had a positive experience with us at PetStore Kenya. We're always here to assist with whatever you need for your furry friends. Looking forward to your next visit!

6 months ago

I visited the Spring Valley branch and was assisted by Acquilina, she was really awesome, she gave me dry food samples to try for my fussy eater cat which helped me alot to settle for a new brand that my cat loves. Thank you so much 😊 🙏

Response from the owner:Hi Linda,
Thank you so much for your lovely feedback! We're so glad to hear that Acquilina was able to help you find the perfect food for your fussy eater she's truly a gem in our Spring Valley team. We'll be sure to pass on your kind words to her. Don't hesitate to reach out if you need anything else. Wishing you and your kitty all the best! 😊🐾

7 months ago

Response from the owner:Thank you for the 4-star rating, Mose! 🌟
We truly appreciate your support and will do our best to make it a full 5 stars next time! 🐾😊

Team PetStore Kenya

7 months ago

Response from the owner:Thank you for the 4-star rating, Peter! 🌟
We truly appreciate your support and will do our best to make it a full 5 stars next time! 🐾😊

Team PetStore Kenya

7 months ago

Superb Customer service, the order via WhatsApp qulck and efficient🥰
The food always premium❤️
Can't wait to order again😋

Response from the owner:Thank you so much for the amazing feedback! 🥰
We're so glad to hear that your WhatsApp customer journey experience was smooth, quick, and efficient, we truly aim to make every step as seamless and enjoyable as possible!
It means the world to us that you love the quality of our food, we’re committed to offering only premium, nutritious options for your furry friends.
We can’t wait to have you back for your next order, your support keeps us going!
Give your pet a big hug from all of us at PetStore Kenya! 🐾
Team PetStore Kenya

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