Customer feedback is the lifeblood of our business. Tell us what’s on your mind, good or bad. We particularly want to know if you have an issue with your ORDER, a PRODUCT or our SERVICE.
Delivery Timelines: All orders WITHIN NAIROBI will be delivered within 24 hours (except for weekends). Orders placed after 8am on Saturday will be dispatched Monday. Orders to be delivered OUTSIDE NAIROBI will be dispatched through a transporter (expect 3-5 business days for delivery to reach).
Delivery Cost: All orders WITHIN NAIROBI will incur a charge of KSh 300/-. Orders to be delivered OUTSIDE NAIROBI will incur a charge of KSh 400/- for the first 15kg and 200/- per additional 15kg increment. Delivery is FREE for orders WITHIN NAIROBI greater than KSh 4,000/-.